Dementia-Friendly Library Guide

Tools and Strategies for Supporting Patrons Living with Dementia: Strengthening Age-Friendly Library Services

This guide is a practical reference for library staff who serve patrons living with dementia and the people who care for them. Each section stands on its own, so you can start anywhere and use what fits your library. It also works as a companion to the Dementia-Friendly Library training modules.

A library staff member wearing a "Library Staff" name badge stands at a curved service desk talking with an older man holding a slip of paper. A ceiling sign above the desk reads "Help? Ask Us!" and a countertop sign lists library services: borrow and renew, get a library card, research help, computer use, and programs and events.

Guide Sections


Dementia-Friendly Library Training Modules

Build dementia-friendly knowledge and skills through interactive activities and real-world library scenarios. Each module takes less than 15 minutes and can be completed on its own or as part of the full series to enhance professional development, team building, and new staff training.

Module 1

Understanding Dementia

Learn the basics of dementia, including signs and symptoms that may appear in a library setting, and strategies to support communication.

Open module in REACH LMS →
Module 2

Communicating Effectively with Patrons Living with Dementia and Care Partners

Learn practical communication strategies to support positive, respectful interactions with patrons living with dementia and their care partners.

Open module in REACH LMS →
Module 3

Creating a Dementia-Friendly Library Environment

Explore how the physical and social spaces of a library shape the experience of patrons living with dementia and those that care for them. Learn practical tips for creating dementia-friendly environments.

Open module in REACH LMS →
Module 4

Dementia-Friendly Resources and Programs

Learn practical ways libraries can support people living with dementia and their care partners through books, resources, memory kits, community partnerships, presentations, and programs.

Open module in REACH LMS →

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